Right of withdrawal
Withdrawal instructions for consumers
Does this apply to me?
Use is free for candidates; without a payment obligation, withdrawal does not apply to them. Only the placement service towards the client (household) is subject to a fee. If a client concludes a placement contract as a consumer (§ 13 BGB) by distance or off-premises, a statutory right of withdrawal may apply. In that case the following applies.
Right of withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (Enrico Kaldasch & Pornvilai Kaldasch GbR, Ackerstraße 19, 04910 Elsterwerda, Germany, telephone +49 3533 1691692, email info@hospitly.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.
Early expiry
Your right of withdrawal expires early upon full performance of the placement service if, before performance began, you expressly agreed that we may begin before the withdrawal period ends and acknowledged that you will lose your right of withdrawal once we have fully performed the contract. For an off-premises contract, your agreement must be given on a durable medium (for example by email).
Model withdrawal form
(complete and return this form only if you wish to withdraw from the contract) — To Enrico Kaldasch & Pornvilai Kaldasch GbR, Ackerstraße 19, 04910 Elsterwerda, Germany, info@hospitly.de: — I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*), — Ordered on (*)/received on (*), — Name of consumer(s), — Address of consumer(s), — Signature of consumer(s) (only if this form is notified on paper), — Date (*) Delete as appropriate.